You disputed the error. Experian "verified" it anyway. That's not the end — it may be a violation of federal law. Our FCRA attorneys sue Experian to force the correction and recover damages for the harm it caused. No fee unless we win.
Yes. Under the Fair Credit Reporting Act (FCRA), you can sue Experian in federal court when it fails to conduct a reasonable investigation of your dispute, or keeps reporting information you've shown is inaccurate. You generally must dispute the error first and give Experian the chance to fix it — if it verifies the false information or ignores you, that failure is what creates your claim.
Most people never realize how strongly the law is on their side. Experian is a multi-billion-dollar company, but the FCRA lets an ordinary consumer hold it accountable — and shifts your attorney fees onto Experian when you win.
➤ Failure to investigate — You disputed an error and Experian ran an automated check, "verified" the false data, and closed it without a real investigation.
➤ Mixed credit file — Experian merged someone else's accounts, debts, or identity into your report because of a similar name or SSN.
➤ Reported as deceased — Experian flagged you as deceased, freezing you out of credit, loans, and accounts.
➤ Reinserted errors — Experian deleted an error, then let it reappear without notifying you — itself an FCRA violation.
➤ Identity theft accounts — Experian keeps reporting fraudulent accounts even after you filed an identity theft report.

A denied loan or mortgage, a lost job or apartment, higher interest rates, and emotional distress caused by the error.

$100 to $1,000 per willful violation, even if you can't prove a dollar amount of harm.

the FCRA's fee-shifting provision means Experian pays your attorney fees when you win. That's why we can take strong cases with no upfront cost to you.
Important insider tip: Experian's online dispute portal often includes an arbitration agreement buried in its terms of service. Clicking "agree" can waive your right to sue Experian in court. If your error is serious — identity theft, accounts that aren't yours, debts reported after bankruptcy — do not dispute online. Dispute by certified mail instead, so you keep your right to a federal lawsuit and have proof of what you sent and when.

Send Experian a certified-mail dispute with copies of your evidence. This starts the FCRA's 30-day investigation clock and creates your paper trail.

Experian generally has 30 days to investigate and respond in writing. If it corrects the error, great. If it "verifies" the false information, you may have a claim.

We review your dispute, the response, and the harm caused, and build an evidence-based case Experian can't brush aside.

If Experian still won't fix it, we sue under the FCRA to force the correction and recover your damages and attorney fees.
Experian is the largest of the three nationwide credit bureaus by data volume. It is frequently sued for failing to conduct reasonable investigations and for continuing to report information that consumers have shown is inaccurate.
Dispute contact details (for reference — we handle this for our clients):
• Headquarters — Costa Mesa, California (U.S. headquarters)
• Dispute by mail — Experian, P.O. Box 4500, Allen, TX 75013
• Phone — 1-888-397-3742
Yes. The FCRA was written to let individual consumers hold the credit bureaus accountable. You don't need to match Experian's resources — the law shifts your attorney fees onto Experian when you win, so you can pursue a strong case with no money out of pocket.
In almost all cases, yes. Courts generally require you to give Experian notice of the error and a chance to fix it through the dispute process first. When Experian then fails to investigate reasonably or verifies the error anyway, that failure is what gives you the right to sue.
The FCRA generally gives you two years from the date you discovered the violation, or five years from when it occurred — whichever comes first. Because deadlines vary by situation, it's best to have your case reviewed as soon as you realize Experian won't fix the error.
For most cases, nothing upfront. We work on contingency, and the FCRA's fee-shifting provision means Experian pays your attorney fees when you win. Your case review is always free.
It depends on the harm. You may recover actual damages (denied credit, lost opportunities, emotional distress), statutory damages of $100 to $1,000 for willful violations, and in some cases punitive damages — plus the correction of your credit report itself.
Every month a Experian error stays on your report, it can cost you more. Find out whether you have a case — it's free, and you pay nothing unless we win.

"We also help consumers sue the other two bureaus — Equifax and TransUnion."

Defending your rights against inaccurate credit reporting and identity errors under the Fair Credit Reporting Act.
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